Frequently asked
questions.

We currently ship within the United States only. International shipping is something we are working toward and will announce when available.

Orders are processed within 3 to 5 business days. Delivery typically takes 7 to 15 business days depending on your location. Please allow additional time during peak seasons and holidays.

Once your order ships you will receive a tracking link by email. Please allow 24 to 72 hours for tracking information to update after receiving your link.

Tracking can take up to 72 hours to reflect movement after shipment. If it has been more than 5 business days with no updates please reach out to us at trihomie@trihomie.com and we will look into it for you.

We begin processing orders quickly after they are placed. If you need to make a change or cancel please contact us immediately at trihomie@trihomie.com. Once processing has begun we cannot guarantee modifications.

Please review your shipping information carefully before placing your order. TriHomie is not responsible for orders delivered to an incorrect address provided at checkout. Contact us right away if you notice an error.

We are sorry to hear that. Please email us at trihomie@trihomie.com within 7 days of delivery with your order number and clear photo or video evidence of the damage. We will send a replacement at no additional cost to you.

We want you to love every purchase. Because our products are shipped directly from our suppliers we are unable to accept returns for change of mind. However if your item arrives damaged or defective we will make it right with a free replacement. Please contact us within 7 days of receiving your order.

Absolutely. Every product in our collection is carefully selected for its quality, design, and ability to elevate your living space. We only carry items we would proudly have in our own homes.

We source our products from trusted suppliers around the world. Each item goes through a careful selection process to ensure it meets the TriHomie standard of quality and intentional design.

Yes! New customers receive 10% off their first order with code WELCOME10 at checkout. Subscribe to our email list to be the first to know about promotions, sales, and new arrivals.

You can reach our team at trihomie@trihomie.com or through the Contact page on our website. We respond within 24 to 48 hours Monday through Friday.